Residents issue passes from their phone. Patrol checks a plate in a second. The council sees every pass, scan and fine in one place.
The problem
A guest pass is a small thing. Until a car sits in visitor parking and nobody can say whether it should be there. Until a resident gets a fine they don't understand, and the council spends its meeting arguing about it. SmartPark makes the answer instant, and the process fair.
A pass for any guest in a tap, and always knowing how long they have left.
A plate checked in a second, even three levels underground with no signal.
Every notice reviewed with its evidence. Nothing charged until you confirm it.
One pass, start to finish
Priya taps Marcus in her favourites. His plate and number are already saved, so the pass is issued and texted to him before her coffee's ready.
Marcus gets a link. It shows how long he has, where to park and how to get in, and it counts down so he never has to guess.
Carlos points his phone at a plate. Valid, expiring, expired, resident or no pass — even with no signal three levels down.
Every notice reaches the council with its photos and history. Confirm it, or waive it with a reason. The resident is told either way.
Every pass, scan and decision from this story lands on the council's Overview: today's patrol, passes running now, notices to review and what's been collected this month.
For strata councils & property managers
Set it up once and SmartPark runs it: the passes, the notices, the payments and the paperwork. You make the decisions. Try it.
By the numbers
to issue a pass to a guest you've saved.
for your guests to download. Their pass arrives by text.
or less left on a pass, and patrol sees it as expiring.
for residents who settle a notice early, if your building turns it on.
Who it's for
Four people, four very different days. One record behind all of them, so nobody has to ask anyone else what happened.
Residents
Favourites for the people who visit most, a live countdown for everyone parked, and your building's allowance always in view.
Guests
A text with a link. It shows the time left, where to park, how to get in and directions — and a code to show security if anyone asks.
Patrol
Dark by default, one-handed, with big targets. Every reading can be corrected, and a fine is never the only button.
Council & property managers
You set the rules and you make the calls. SmartPark keeps the record and does the paperwork.
Fair by design
A fine is somebody's money and a strata decision. SmartPark is built so the easy path is also the fair one.
The officer always sees what the camera read and can fix it. A low-confidence read says so.
Officers can notify the resident or add a note instead. Not every problem needs a fine.
Every fine carries its evidence. The resident sees exactly what the council sees.
Residents get written notice under the Strata Property Act, with time to respond or ask for a hearing.
A resident is only charged once the council confirms a notice, unless they choose to pay early.
If your building turns it on, residents who agree with a notice can pay less in the first few days.
Pricing
Priced by building size, never per resident. Every plan is all of SmartPark.
Book a demo
Tell us about your building. We'll show you SmartPark set up the way your bylaws work, and answer the council's questions.
Made in BC
Built around the Strata Property Act, Canadian privacy law and the way a parkade actually works.
Book a demo